PROFECO / NOM-247
PROFECO win — Playa del Carmen pre-sale fraud
Developer sold units it had no legal authority to sell. PROFECO ruling forced full refund plus penalty interest.
Recovered
$175K
Duration
8 months
Outcome
Full recovery
What the client was facing.
Foreign buyer paid $150,000 deposit on a Playa del Carmen pre-sale. Subsequent title check revealed the seller had no authority to convey — the underlying land was still held by a third party. The seller refused to refund, citing the contract's binding-deposit clause.
The strategy we deployed.
PROFECO complaint filed citing fraudulent commercial practice under LFPC and NOM-247 disclosure violations. Parallel criminal complaint for fraude inmobiliario filed with FGE Quintana Roo as leverage, not as primary action.
How it ended.
Conciliation produced full refund of $150,000 plus $25,000 in penalty interest within 8 months. Criminal complaint withdrawn as part of the settlement. Client recovered every peso plus carrying cost.
Prior results do not guarantee a similar outcome. Every matter turns on its own facts, contract, and jurisdiction.
Your situation deserves the same rigor.
Every case is different, but the methodology holds: strategic pressure, credible escalation, recovery.